REASONS TO CHOOSE WEB-BASED B2C-SOLUTION-ARCHITECT PRACTICE TEST

Reasons to Choose Web-Based B2C-Solution-Architect Practice Test

Reasons to Choose Web-Based B2C-Solution-Architect Practice Test

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Tags: B2C-Solution-Architect Study Material, B2C-Solution-Architect Study Group, Valid Dumps B2C-Solution-Architect Book, B2C-Solution-Architect Reliable Exam Topics, Exam B2C-Solution-Architect Question

Individuals who hold Salesforce B2C-Solution-Architect certification exam demonstrate to their employers and clients that they have the knowledge and skills necessary to succeed in the B2C-Solution-Architect exam. TestKingFree B2C-Solution-Architect Questions have numerous benefits, including the ability to demonstrate to employers and clients that you have the necessary knowledge and skills to succeed in the actual Salesforce Certified B2C Solution Architect (B2C-Solution-Architect) exam.

Salesforce B2C-Solution-Architect Exam covers a wide range of topics related to B2C solution design and implementation. Some of the topics covered in the exam include data modeling, governance, design patterns, architecture, user experience design, and technology implementation. Salesforce Certified B2C Solution Architect certification program is designed to assess the candidate's ability to design, develop, and implement successful B2C solutions using Salesforce technology.

Salesforce B2C-Solution-Architect certification is an industry-recognized certification designed for individuals who are looking to demonstrate their expertise in designing and implementing solutions for the Salesforce B2C Commerce platform. Salesforce Certified B2C Solution Architect certification is targeted towards solution architects and consultants who are responsible for designing and implementing solutions that meet the needs of B2C customers.

Salesforce is a leading customer relationship management (CRM) platform that offers a wide range of software solutions to businesses. The Salesforce B2C-Solution-Architect (Salesforce Certified B2C Solution Architect) Exam is a certification exam designed for professionals who specialize in building and implementing customized solutions for Salesforce’s B2C (business-to-consumer) products. B2C-Solution-Architect exam is intended to validate the knowledge and skills of professionals who work with Salesforce B2C Commerce, Marketing Cloud, and other related products.

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Salesforce Certified B2C Solution Architect Sample Questions (Q116-Q121):

NEW QUESTION # 116
A multi-brand company uses B2C Commerce, Service Cloud, and Marketing Cloud and wants to deliver integrated customer experiences across all three products. The company has one B2C Commerce realm serving two storefronts, a Salesforce org, and a Marketing Cloud instance with a single business unit that leverages email address as a subscriber key. None of these Salesforce Clouds are integrated. The company is also interested in integrating with Customer 360 Data Manager.
Which two Marketing Cloud implementation recommendations should a Solution Architect present to the company to adjust their architecture to adhere to Salesforce multi-cloud integration best practices?
Choose 2 answers

  • A. B2C Commerce should integrate with Marketing Cloud and create a Marketing Cloud Contact when a B2C Commerce customer registers or places an order via the storefront.
  • B. Marketing Cloud should serve as the Salesforce primary for customer profiles and leverage customer email addresses as a multi-cloud customer identifier.
  • C. Marketing Cloud must undergo a subscriber key migration with Salesforce Professional Services and select a subscriber key that aligns with Salesforce multi-cloud architecture best practices.
  • D. Marketing Cloud should implement a second business unit and provide each B2C Commerce storefront with its own Marketing Cloud business unit.

Answer: A,C


NEW QUESTION # 117
Northern Trail Outfitters (NTO) is at the beginning of an implementation of B2C Commerce and is now discussing the communication flow. They are designing the flows between systems to send password resets via email when a new account is created in B2C Commerce or the email address is updated.
Considering NTO also uses Service Cloud and Marketing Cloud, which feature should a Solution Architect suggest to optimize the end-customer experience while also ensuring that tracking is visible to service agents?

  • A. Service Cloud Email Service
  • B. Marketing Cloud Journey Event
  • C. Marketing Cloud Triggered Send
  • D. Commerce Cloud Email Service

Answer: C

Explanation:
* C is correct because Marketing Cloud Triggered Send is a feature that allows sending personalized emails based on events or actions in another system, such as B2C Commerce. Triggered Send can be used to send password reset emails when a new account is created or the email address is updated in B2C Commerce. Triggered Send also tracks email open and forward count in Marketing Cloud. To disable the coupon code after a single use, B2C Commerce can use coupon code restrictions based on redemption count.
* A is incorrect because Service Cloud Email Service is a feature that allows receiving and processing inbound emails from customers in Service Cloud. It is not used to send password reset emails or track email open and forward count.
* B is incorrect because Marketing Cloud Journey Event is a feature that allows triggering journeys based on events or actions in another system, such as B2C Commerce. Journey Event can be used to send password reset emails, but it is more suitable for complex or multi-step customer interactions, such as welcome series or re-engagement campaigns. Triggered Send is more efficient and simpler for single- step interactions, such as password reset.
* D is incorrect because Commerce Cloud Email Service is a feature that allows sending transactional emails from B2C Commerce, such as order confirmation or shipping notification. It is not used to send password reset emails or track email open and forward count.
References:
* : https://help.salesforce.com/s/articleView?id=sf.mc_co_triggered_email_sends.htm&type=5
* : https://help.salesforce.com/s/articleView?id=sf.mc_es_triggered_send_definition.htm&type=5
* : https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp
/content/b2c_commerce/topics/coupons/b2c_coupon_code_restrictions.html
* : https://help.salesforce.com/s/articleView?id=sf.email_services.htm&type=5
* : https://help.salesforce.com/s/articleView?id=sf.mc_jb_journey_events.htm&type=5
* : https://documentation.b2c.commercecloud.salesforce.com/DOC1/topic/com.demandware.dochelp
/OrderManagement/EmailService.html


NEW QUESTION # 118
A company is in the process of defining the right systems to deliver key capabilities for its B2C business. The company has about 2 million customers, each placing an average of 100 orders each year through its existing B2C Commerce platform.
The company needs a system that can:
* Deliver a full list of all customer orders throughout their engagement lifetime
* Provide lifetime engagement tracking and history of the customer
* Calculate the lifetime value of customers based on their orders
Which three systems should a Solution Architect recommend to meet the company's requirements' Choose 3 answers

  • A. Heroku
  • B. Marketing Cloud
  • C. Sales Cloud
  • D. Salesforce Order Management
  • E. Service Cloud

Answer: B,D,E

Explanation:
These answers are correct because they are systems that can meet the company's requirements for delivering a full list of all customer orders throughout their engagement lifetime, providing lifetime engagement tracking and history of the customer, and calculating the lifetime value of customers based on their orders. Salesforce Order Management can manage order lifecycle from capture to fulfillment across multiple channels. Service Cloud can provide a complete view of customer interactions across sales, service, marketing, and commerce.
Marketing Cloud can track customer engagement across email, mobile, social, web, and more. CRM Analytics can provide insights into customer lifetime value based on order data and engagement history.
References: https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_oms_integration.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.b2c_commerce_service_cloud_integration.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.icx_b2c_crosscloudengagement_connectors.
htm&language=en_US&type=5 https://www.salesforce.com/products/marketing-cloud/what-is-marketing- cloud/


NEW QUESTION # 119
A company uses Marketing Cloud, Experience Cloud, B2C Commerce, and Service Cloud. It is in the process of defining the authoritative system for key data entities involved in B2C Journeys. The company has about
200,000 customers, each averaging 30 orders per year
Which option should be considered the authoritative record for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email?

  • A. Experience Cloud user
  • B. Service Cloud contact
  • C. B2C Commerce customer
  • D. Marketing Cloud subscriber

Answer: B

Explanation:
Service Cloud contact should be considered the authoritative record for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email. Service Cloud contact is the core entity that represents a person across multiple Salesforce clouds and can store and manage the customer's consent and compliance preferences using features like Individual object, Data Protection and Privacy, and Consent Management. The other systems can use Service Cloud contact as the master record and sync or update the customer data accordingly.


NEW QUESTION # 120
A Solution Architect is working on a project that will use Service Cloud and Marketing Cloud. The company is concerned about its service agents' productivity, since they will sometimes also require access to Marketing Cloud. The company wants the Solution Architect to implement a solution that lets agents authenticate and access all systems with the least possible clicks. The company wants agents to confirm their identity using multi-factor authentication (MFA) upon logging in to either system.
Which three activities does the Solution Architect need to complete in order to meet the company's requirements?
Choose 3 answers

  • A. Define which system is acting as an identity provider (IDP).
  • B. Configure Marketing Cloud Connect,
  • C. Enable SSO on both Service Cloud and Marketing Cloud.
  • D. Enable Active Directory Federation Services (ADFS) and Salesforce Event Monitoring on the identity provider (IDP).
  • E. Enable MFA on the identity provider (IDP).

Answer: A,C,E

Explanation:
Option A is correct because enabling SSO on both Service Cloud and Marketing Cloud is a necessary step to allow agents to authenticate and access all systems with the least possible clicks, as they only need to log in once with their credentials and then switch between systems seamlessly.
Option B is correct because defining which system is acting as an identity provider (IDP) is a necessary step to configure SSO between Service Cloud and Marketing Cloud, as it determines which system will verify the identity of the agents and issue authentication tokens for the other system.
Option E is correct because enabling MFA on the identity provider (IDP) is a necessary step to meet the company's requirement of confirming the identity of the agents using multi-factor authentication (MFA) upon logging in to either system. MFA adds an extra layer of security by requiring agents to enter a verification code or use another device besides their username and password.
Option C is incorrect because configuring Marketing Cloud Connect is not a necessary step to enable SSO between Service Cloud and Marketing Cloud, as it is used for data synchronization and integration purposes, not for authentication or access management.
Option D is incorrect because enabling Active Directory Federation Services (ADFS) and Salesforce Event Monitoring on the identity provider (IDP) are not necessary steps to enable SSO between Service Cloud and Marketing Cloud, as they are used for different purposes. ADFS is used for federating identities across different domains or organizations, while Salesforce Event Monitoring is used for tracking user activity and performance within Salesforce.
Reference:
[Get Started with B2C Solution Architect Cert Prep - Trailhead]
[Certification - B2C Solution Architect - Trailhead]


NEW QUESTION # 121
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